Terms of Service

Last Updated: October 2026

By accessing or utilizing services provided by Long Island Climate (longislandclimate.com), you agree to these terms.

1. Service Dispatch & Callback Commitment

Submitting an intake form registers a priority service request. While we maintain a strict 5-minute callback goal, actual arrival windows depend on technician location, active emergencies, and severe weather conditions across Long Island.

2. Diagnostic & Repair Authorizations

Technicians perform diagnostics and provide clear, upfront flat-rate repair quotations before performing any work. No repairs are executed without explicit customer authorization.

3. Warranty & Guarantees

All repair parts and replacement equipment are backed by manufacturer warranties and our documented workmanship guarantee.